Terms & Conditions

1. Introduction
 
Welcome to 3B’s Smash (“we”, “our”, “us”). These Terms & Conditions govern your use of our website and any orders placed through our online ordering services.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our website or ordering services.
Restaurant Name: 3B’s Smash
Website: https://www.3bs.uk
Restaurant Address:116 queensway bletchley milton keynes mk22ru
Contact Email: 3bsmash@gmail.com
Contact Number: 01908921331
 
2. Use of Our Website
 
You agree to use our website lawfully and provide accurate information when placing an order. You must not misuse our website, attempt to disrupt its operation, or use it for fraudulent purposes.
We reserve the right to update website content, services, menu items and these Terms & Conditions where necessary.
3. Menu, Prices and Availability
We aim to ensure that all menu descriptions, photographs, prices and product information are accurate. However, photographs are for illustration purposes and actual presentation may vary.
All prices are displayed in pounds sterling (£) and include applicable taxes where required by law, unless stated otherwise.
Menu items are subject to availability. We reserve the right to change prices, ingredients, portion sizes or menu offerings where necessary. If an item becomes unavailable after you place an order, we will contact you where appropriate to discuss an alternative or refund.
 
4. Orders and Order Acceptance
 
Please check your order carefully before submitting it, including the items, quantities, collection or delivery details, and any special instructions.
An order confirmation does not necessarily mean that your order has been accepted if further confirmation is required. We reserve the right to refuse or cancel an order where there is a legitimate reason, such as an item being unavailable, a pricing error, suspected fraud or an operational issue.
If we cancel an order for which payment has been taken, we will arrange an appropriate refund.
 
5. Payments
 
Payments must be made using the payment methods offered at checkout. Orders may not be processed until payment has been authorised, where advance payment is required.
We do not intentionally store full payment card details on our website. Payment processing may be handled by third-party payment providers under their own terms and privacy policies.
If a payment fails or is declined, we may be unable to process the order.
 
6. Collection and Delivery
 
Where collection is offered, customers should arrive at the stated collection time and provide their order confirmation when requested.
Where delivery is offered, delivery times are estimates and may vary due to traffic, weather, demand or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address and contact details. Additional charges or delays may arise if the information provided is incorrect.
If you are unavailable to receive a delivery, we may contact you to arrange next steps. Any applicable redelivery charges or refund decisions will be handled fairly and in accordance with applicable law.
 
7. Allergens and Food Information
 
We take food safety and allergen information seriously. Our food may contain or come into contact with allergens, including gluten, milk, eggs, peanuts, tree nuts, soy, sesame, mustard, celery, fish, crustaceans, molluscs, sulphites and other allergens.
If you have a food allergy, intolerance or dietary requirement, please contact us before ordering and clearly communicate your requirements.
Although we take reasonable precautions, we cannot guarantee that any item is completely free from allergens because of the possibility of cross-contact in food preparation and handling.
Please do not rely solely on menu descriptions or photographs when making decisions about allergens.
 
8. Cancellations, Changes and Refunds
 
Please contact us as soon as possible if you need to change or cancel an order. Once food preparation has started, changes or cancellations may not be possible.
Your statutory rights under UK consumer law remain unaffected. Nothing in these Terms & Conditions excludes or limits any rights that cannot legally be excluded or limited.
If an order is incorrect, missing an item, damaged or otherwise unsatisfactory, please contact us promptly with your order details so that we can investigate and provide an appropriate resolution.
Refunds, where due, will generally be made to the original payment method.
 
9. Customer Conduct
 
Customers are expected to treat our staff and other customers respectfully. We reserve the right to refuse service where permitted by law in cases involving abusive behaviour, threats, harassment or suspected fraudulent activity.
10. Website Content and Intellectual Property
Unless otherwise stated, the content on this website, including our branding, logos, text, graphics and photographs, is owned by or licensed to 3B’s Smash.
You may not reproduce, distribute, modify or commercially use our content without prior written permission, except where permitted by law.
 
11. Third-Party Services and Links
 
Our website may include links to third-party websites or use external services, including online payment providers and social media platforms. We are not responsible for the content, security or privacy practices of independent third-party services.
Your use of those services may be subject to their own terms and policies.
 
12. Liability
 
We will provide our services with reasonable care and skill and comply with applicable legal obligations.
To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control, including service interruptions, delivery delays caused by external events or temporary website unavailability.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
13. Privacy and Personal Information
We process personal information in accordance with our Privacy Policy and applicable UK data protection legislation.
Please read our Privacy Policy to understand how we collect, use, store and protect your information when you visit our website or place an order.
 
14. Changes to These Terms
 
We may update these Terms & Conditions from time to time. Any revised version will be published on this page with an updated date.
Your continued use of our website after changes are published indicates that you acknowledge the updated terms, subject to any rights you have under applicable law.
 
15. Governing Law
 
These Terms & Conditions are governed by the laws applicable in England and Wales, where applicable. If you are a consumer residing elsewhere in the UK, you may also benefit from mandatory consumer protections under the laws of your place of residence.
Nothing in this section removes any legal rights available to consumers under applicable law.
16. Contact Us
If you have any questions about these Terms & Conditions, an order or our services, please contact us:
3B’s Smash
Website: https://www.3bs.uk
Address: 116 queensway bletchley milton keynes mk22ru
Email: 3bsmash@gmail.com
Telephone: 01908921331
Thank you for choosing 3B’s Smash.